Contact Us

Get in Touch with LuminaLamps

We’re here to light up your day—literally and figuratively. Whether you’ve got questions about a product, need help with an order, or just want to say hello, the LuminaLamps team is just a message away. Customer satisfaction isn’t just something we talk about—it’s at the heart of everything we do.

Company Name

LuminaLamps

Business Address

UNIT 2A, 17/F Glenealy Tower
No.1 Glenealy, Central
Hong Kong

Customer Support Email

support@lumina-lamps.com
We typically respond within 24 hours (often much sooner). We’re available Monday through Saturday to help with anything you need.

Need Help with an Order?

If you’ve already placed an order and want to check on its status or have any concerns, just include your order number in your message. Our friendly support team will make it a priority.

Collaborations & Wholesale Inquiries

Interested in partnering with LuminaLamps or becoming a stockist? We’re always open to meaningful collaborations with interior designers, retailers, or influencers who share our love for beautiful lighting. Reach out at support@lumina-lamps.com with “Collaboration Inquiry” in the subject line.

Returns & Refunds

For questions about returns, exchanges, or refunds, please refer to our Refund Policy page. Still have questions? Reach out—we’re happy to assist and ensure everything goes smoothly.

Press & Media

Media professionals looking to feature LuminaLamps? We’d love to chat. Send your inquiries to support@lumina-lamps.com with the subject “Media Inquiry.”

Business Hours

Monday to Saturday: 9:00 AM – 6:00 PM (HKT)
Sunday: Closed (but our inbox is always open!)

We love staying connected! Join the LuminaLamps community and be the first to see new arrivals, lighting tips, and special promotions.

Instagram: @LuminaLamps

We’re excited to hear from you—and help you bring your space to life with light.