Terms of Service

Last updated: June 10, 2025

This website is operated by Lumina Lamps, a UK-based brand offering premium designer lighting solutions. Throughout the site, the terms “we”, “us” and “our” refer to Lumina Lamps. By using our website or purchasing from us, you agree to the following terms and conditions (“Terms of Service” or “Terms”).

These Terms apply to all site visitors, including browsers, customers, merchants, and content contributors. Please read them carefully before accessing or using our website. By doing so, you agree to be bound by these Terms.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our site. It is your responsibility to check this page periodically. Continued use of our site constitutes your acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. You may not use our services for unlawful or unauthorised purposes. Any breach of these Terms will result in immediate termination of your access.

2. General Conditions

We reserve the right to refuse service at any time. You agree not to reproduce, duplicate, sell or exploit any part of the Service without written permission. Your content (except payment data) may be transferred unencrypted across networks.

3. Accuracy, Completeness and Timeliness of Information

We aim to ensure all site content is accurate but make no warranties. The content is for general information and may not always reflect the most current updates. It is your responsibility to monitor changes.

4. Modifications to the Service and Prices

Product prices and availability are subject to change without notice. We reserve the right to discontinue or modify products or services at any time.

5. Products or Services

Products available through our website may have limited quantities and are subject to our Returns Policy. We have made every effort to accurately display product images and colours, but cannot guarantee precise accuracy across all screens.

6. Billing and Account Information

We reserve the right to cancel or limit any orders placed. You agree to provide accurate and current purchase and account details. For more information, please see our Returns & Refunds Policy.

7. Optional Tools

We may offer access to third-party tools "as is" without warranties. Use of any optional tools is at your own risk and you should review the third-party provider's terms before using them.

8. Third-Party Links

Some content or services may link to third-party websites. We are not responsible for any third-party content or services and recommend reviewing their policies before engaging with them.

9. User Comments and Submissions

If you provide comments, suggestions, or creative content, you agree we may use them freely. We reserve the right to monitor, edit, or remove content we find offensive, unlawful, or in violation of these Terms.

10. Personal Information

Your submission of personal data through our site is governed by our Privacy Policy.

11. Errors and Omissions

We may correct errors or inaccuracies on the site without notice, including after an order has been submitted.

12. Prohibited Uses

You are prohibited from using our site for:

• Illegal activity

• Violating rights of others

• Uploading harmful code

• Spamming or phishing

• Circumventing security

We reserve the right to terminate access for violations.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure or error-free service. You use the site at your own risk. Products and services are provided "as is" and “as available,” without warranties unless stated. Lumina Lamps is not liable for damages arising from use of our site or products beyond legal limits.

14. Indemnification

You agree to indemnify and hold Lumina Lamps harmless from claims or demands arising from your breach of these Terms or violation of rights.

15. Severability

If any provision is found unenforceable, the remainder of the Terms will still apply.

16. Termination

You may terminate these Terms at any time by discontinuing use of the site. We may also terminate access if you breach any provision of the Terms.

17. Entire Agreement

These Terms, along with our Privacy Policy and any posted policies, constitute the full agreement between you and Lumina Lamps.

18. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled in UK courts.

19. Changes to Terms

We may update these Terms at any time. Changes take effect once posted. Continued use of the site means acceptance of those changes.

20. Contact Information

Trade name: Lumina Lamps
Company name: QUANTUM COMMERCE LIMITED
Business Address:
UNIT 2A, 17/F Glenealy Tower
No.1 Glenealy, Central
Hong Kong
Support Email: support@lumina-lamps.com