Login

Country

Cart

Your cart is empty

Privacy Policy

This Privacy Policy governs the manner in which LuminaLamps (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://lumina-lamps.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Lumina Lamps.

Lumina Lamps is committed to ensuring that your privacy is protected. If we ask you to provide identifiable information when using this website, it will only be used in accordance with this Privacy Policy.

We may update this policy periodically by posting a new version on our website. We encourage you to review this page regularly to stay informed about how we are protecting your information.

1. Personal Information We Collect

Automatically Collected Data:

When you visit the Site, we automatically collect certain information about your device, including browser type, IP address, time zone, cookies, and user interaction with the Site. This is referred to as “Device Information.”

Technologies used include:

  • Cookies

  • Log files

  • Web beacons, pixels, and tags

For more details about cookies and how to disable them, visit: www.allaboutcookies.org.

Order-Related Data:

When you place an order or attempt to do so, we collect:

  • Name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment details (e.g., credit card or PayPal)

This is referred to as “Order Information.”

Combined:

“Personal Information” in this policy means both Device and Order Information.

2. How We Use Your Information

We use your data to:

  • Fulfill orders

  • Process payments

  • Arrange shipping and send confirmations

  • Communicate with you

  • Screen for potential fraud

  • Optimize and improve our Site

  • Deliver relevant marketing (if you’ve opted in)

We may also use aggregate analytics to understand how visitors interact with our Site to improve user experience.

3. Sharing Your Information

We do not sell or rent your personal data.

We share information only with trusted services such as:

You may opt out of Google Analytics here.

We may also share data if required by law, or to protect our legal rights.

4. Behavioural Advertising

We may use Personal Information for targeted ads.

To opt out of this type of advertising:

5. Do Not Track

We do not change our data practices in response to Do Not Track signals from browsers.

6. Your Rights (GDPR - UK & EU Residents)

If you’re based in the UK or EU, you have the right to:

  • Access your data

  • Request correction or deletion

  • Object to processing

To make a request, email us at support@lumina-lamps.com

Note: Your data may be transferred outside the UK/EU (e.g., to Canada or the U.S.) for processing and storage via Shopify or third-party services.

7. Data Retention

We retain your Order Information unless and until you ask us to delete it.

8. Consent

By using our website, placing an order, or signing up for our newsletter, you consent to this Privacy Policy and the collection and use of your data as described.

You can withdraw consent at any time by emailing:
support@lumina-lamps.com

9. Shopify Hosting

Our store is hosted on Shopify Inc. Your data is stored on secure servers through Shopify's database systems.

For details, visit:
Shopify Terms
Shopify Privacy

10. Third-Party Services

We only share data with third-party services necessary for our operations (e.g., payment gateways, shipping providers).

Please review those providers' privacy policies before proceeding with any transaction.

11. Security

We follow industry standards including SSL encryption and PCI-DSS compliance to protect your data.

No method of transmission or storage is 100% secure, but we take all reasonable steps to protect your personal information.

12. Cookies

Cookies help us improve your experience. You may disable cookies in your browser settings, but this may affect Site functionality.

Common cookies used:

  • _session_id, _shopify_visit, _shopify_uniq, cart, _secure_session_id, storefront_digest

13. Changes to This Privacy Policy

We may update this policy. Material changes will be announced on this page with the updated effective date.

14. Contact Us

For questions, concerns, or to exercise your rights, contact:

Trade name: Lumina Lamps
Company name: QUANTUM COMMERCE LIMITED
Business Address:
UNIT 2A, 17/F Glenealy Tower
No.1 Glenealy, Central
Hong Kong
Support Email: support@lumina-lamps.com